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Reverse Health Funnel Optimization & A/B Testing case study preview for Reverse Health
GrowthUX Research

Reverse Health Funnel Optimization & A/B Testing

A growth-focused case study about interpreting funnel data, identifying UX and conversion problems, and turning those insights into testable design solutions.

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Calendar Keeper case study preview for HRS
HealthcareProduct Strategy

Calendar Keeper

A design thinking + AI-powered discovery uncovering the real problem behind clinical scheduling, leading to a phased product strategy that prioritizes resource dependencies over backfill.

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Nayya Integration case study preview for Nayya
BENEFITS / ENSURANCE SAASUX Research

Nayya Integration

Designed the integration of Nayya as an AI-powered benefits tool, guiding employees to choose coverage that matched their needs.

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Enhancing Benefits Enrollment case study preview for Paychex & Flock
BENEFITS / ENSURANCE SAASUX Research

Enhancing Benefits Enrollment

Replaced a manual workflow with a centralized, self-managed platform; cutting processing time by 72%.

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Flock Accessibility Audit & Design System Unification case study preview for Flock
AccessibilityDesign Systems

Flock Accessibility Audit & Design System Unification

Led an accessibility audit and helped unify the design system. This reduced pattern debt, made the product more consistent, and improved collaboration between design and development teams.

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Paid Traffic Funnel Redesign case study preview for Zapiano
GrowthPaid Acquisition

Paid Traffic Funnel Redesign

Across three campaign variants, the funnel generated 1.04M reach, 14,885 purchases, and a blended $1.79 cost per result on $26.6K spend.

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I-9 & E-Verify Integration for Flex case study preview for Paychex Flex
UX ResearchProduct Design

I-9 & E-Verify Integration for Flex

Integrated I-9 and E-Verify into Flex onboarding, improving task completion by 12% and user confidence from 3.2 to 4.0.

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